How It Works

You ask.
We take it
from there.

A task, a problem, or an idea. One familiar place to turn—and a clear path from your first question to the finished work.

Ask Pockkit

No technical brief needed. Just tell us what’s on your mind.

“Can you help with this?”
Pockkit open pocket
One less thing on your list.
1

You ask

Tell us what’s on your mind.

A task, a problem, or an idea. Explain it in your own words and share anything that helps us understand the goal. You don’t need a technical brief.

A good starting point

What you’d like to achieve, any relevant files or links, and a deadline if you have one.

YOUR NEXT REQUEST“I need a flyer
for our event.”

The idea. The date.
Anything you already have.

“Our form stopped working.”
“I’m not sure where to start.”
2

We agree

Know the plan.
Then hand it over.

We clarify the scope, price, timing, and any information or access needed. Work starts after the approach is agreed.

No guessing about the next step

You’ll know what’s included and what we need from you before we get started.

A clear plan.
Before we begin.
✓
The workWhat we’ll do and deliver
✓
The priceWhat it will cost
✓
The timingWhen to expect the result
✓
The essentialsFiles, information, and access
3

It’s in Pockkit

We handle the details.

Once the work is agreed, you have a place to direct your questions and feedback. We take care of the work and communicate about decisions that need your input.

If something changes

A change to the scope or timing is discussed with you before proceeding.

Pockkit open pocket
It’s in Pockkit.
4

We deliver

Ready to use.
Ready for your business.

We deliver the result in the agreed format. Any handover guidance or further support is included as agreed for the task or project.

Room for your feedback

Feedback and revision arrangements are agreed with the scope. Extra work or a change in direction is discussed before it is added.

READY FOR YOU
Your finished work.

The agreed files, format,
and handover guidance.

5

Pockkit Done

One less thing
on your list.

Pockkit Done means the agreed result is delivered. You can get back to running your business—and you know where to turn when the next thing comes up.

Whatever you need next

Come back for a quick task, a bigger project, or regular support. We’ll help you find the right way to work together.

Pockkit Done.Hand it over.
Get back to your business.

A few practical questions

A little clarity.
Before you ask.

Not sure what to send or what happens next? Start here.

What should I send?

A short description of what you want to achieve, relevant files or links, and any deadline. Please do not send passwords in the inquiry.

How long will it take?

Timing depends on the work and availability. We agree on a timeline before starting; tell us early if you have a deadline.

What if I’m unsure what I need?

That is a good reason to ask. We can begin by clarifying the problem and discussing the options.

What happens if I need changes?

Feedback and revision arrangements are agreed with the scope. Extra work or a change in direction is discussed before it is added.

Will you need access to my accounts?

Some tasks require access. We agree on what is needed and use appropriate account invitations or access arrangements rather than asking you to put passwords in a form.

Your next step

Something comes up?
Put it in Pockkit.

You don’t have to know the solution before asking. Tell us what you’d like to get done.

A small-business owner working in a warm workshop
Back to the business you love.